Okay, so I have some news on my wheelchair. Unfortunately, they are not able to fix the problem. My wheelchair is officially dead. At this point, I'm okay with the fact that I'm going to have to get a new one. Since New Abilities went out of business and I'm going to have to find another way to drive my wheelchair, it does seem logical just to start all over. However, this means no wheelchair until however long it takes to go through the process of getting one.
I was able to get a rental manual wheelchair from a different vendor, called Key Medical. It is 10 times more comfortable than my manual chair and a lot more supportive; I fit in it perfectly. I talked to the manager at Reliable Medical where they have my wheelchair and he said that they could put a tilt mechanism on it. That way I can be in my wheelchair until I'm able to get a new one. The only thing is that the power isn't working to drive it so someone would have to push the chair, which weighs about 450 pounds with me in it. The manual wheelchair that I'm in now is a whole lot easier to push and maneuver around. I'm not sure which one I want to be in for the time being; I guess I'll have to decide when they deliver mine back to me.
I'm tired of dealing with Reliable because ironically their very unreliable when it comes to things. I'm going to go through Key Medical to get a new wheelchair. They're coming out next week to do an evaluation. After that they'll start the process. I think I'm going to try the sip and puff first. Hopefully it won't take too long.